Privacy Policy
1. Information Collection
We collect the following information when you use our Application: • Personal Information: Last name, first name, email address, phone number, postal address. • Connection Information: User ID, password (encrypted), IP address, browser type, access time, pages visited. • Application Usage Information: Actions performed within the Application, messages sent and received, documents uploaded or shared.
2. Use of Information
The collected information is used to: • Provide you with secure and personalized access to the Application. • Facilitate communication between you and Saralaz 1. • Improve the operation and features of the Application. • Send you notifications and updates regarding the residential project. • Respond to your requests and provide customer support. • Analyze Application usage for research and development purposes.
3. Information Sharing
We do not share your personal information with third parties, except in the following cases: • With your explicit consent. • When necessary to provide our services (for example, with third-party service providers who help us operate the Application). • To ensure proper operation and a better user experience, we send information to third-party applications, including our CRM called Gecimmo. • To comply with legal obligations or respond to legitimate requests from public authorities. • To protect our rights, property, or safety, as well as those of our users or the public.
4. Information Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or destruction.
5. Information Retention
We retain your personal information for as long as necessary to achieve the purposes described in this Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
In accordance with Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, each User has the right to access, rectify, and object to the processing of their personal data. • Right of Access • Right of Rectification • Right to Erasure • Right to Object • Right to Restriction of Processing These rights can be exercised directly by the User concerned by sending a request to Saralaz 1 via the "Contact Us" section of the Application, by email at contact@cleblanche.ma, or by registered mail to Saralaz 1, Zénith Millenium Building 2, 2nd Floor, Lot Attawfik, Sidi Maarouf – Casablanca.
7. Policy Modifications
We reserve the right to modify this Policy at any time. In case of modification, we will publish the new version on the Application and update the last update date at the top of this page.
8. Contact
For any questions or requests regarding this Policy, you can contact us at the following address: Saralaz 1, Zénith Millenium Building 2, 2nd Floor, Lot Attawfik, Sidi Maarouf – Casablanca. Email: contact@cleblanche.ma
